Parking Mate UK assesses the notice and prepares and submits the £9.99 appeal when the evidence or notice provides grounds to challenge the charge.
Identify what Private Parking alleges
Read the location, parking event, alleged breach, photographs and response date on the Private Parking Charge Notice. The payment decision should relate to the charge actually issued, not a general fear that the amount may increase.
Identify the reason printed on the notice before comparing it with the records from the visit.
Compare the notice with your evidence
Relevant evidence may include the receipt, payment, permit, tenancy, booking, validation or site photograph. Check whether the vehicle, date, payment, booking, permit or validation matches the parking event printed on the notice.
An alleged overstay, payment problem and permit issue require different evidence.
Check the private car park named on the notice
The entrance, tariff board, payment instructions, bay markings and permit terms can show what a motorist was told before parking. Keep photographs where the displayed information may explain or contradict the allegation.
Compare those instructions with the reason for the charge shown on the Private Parking Charge Notice.
What paying the Private Parking charge does
Payment settles the charge through the operator's payment process and will normally end the opportunity to challenge it. Save the payment confirmation and check that the correct reference and vehicle were used.
Do not send payment to Parking Mate UK. The operator's payment route is separate from the independent appeal service.
How to pay Private Parking
Use the payment instructions and official address printed on the Private Parking Charge Notice. Enter the operator reference and vehicle registration exactly as shown, check the amount displayed and retain the confirmation.
If the reference is not recognised or the amount differs from the notice, use the operator's contact instructions before making a second attempt.
How to appeal instead
For £9.99, Parking Mate UK assesses the Private Parking Charge Notice and evidence, identifies the relevant grounds and prepares and submits the Private Parking Appeal Letter.
If Private Parking rejects the appeal and provides a POPLA or IAS route, Parking Mate UK prepares and submits the POPLA or IAS Appeal within the same service. The case and decision remain available through WhatsApp.