Last updated 2 September 2026.

Information you provide

Information may include your contact details, the complete parking notice or claim, evidence, correspondence and the facts you provide about the parking event.

How the information is used

Information is used to assess the document received, identify the relevant service stage, prepare the purchased correspondence, handle case updates on WhatsApp and maintain the case record.

Service providers and legal requirements

Information may be processed by the technology, payment, communications and case-management providers required to deliver the service, or disclosed where required by law.

Your information rights

To ask about the personal information connected with your case, contact Parking Mate UK on WhatsApp. Identity or case-reference checks may be required before information is disclosed or changed.

Contact

Civil Disputes UK Limited, company number 16577339, 3rd Floor, 86-90 Paul Street, London EC2A 4NE. Customer support is available on WhatsApp at +44 7983 381237.