Use the contact information on the Private Parking Charge Notice for payments, operator appeals and correspondence about that charge. Quote the operator reference and vehicle registration exactly as printed.

Parking Mate UK is separate from Private Parking. Contact Parking Mate UK on WhatsApp for the appeal service, case updates or help identifying the document you have received.

Contact Private Parking about a parking charge

Use the appeal, payment or correspondence route printed on the Private Parking Charge Notice. The reference, vehicle registration and operator contact details should remain together so the message is matched to the correct charge.

A general sales or car-park-management contact form may not accept parking-charge correspondence. Follow the motorist instructions on the notice or official payment and appeal page.

What to have ready

Before opening the operator portal or writing, have the Private Parking Charge Notice, vehicle registration, parking date and the receipt, payment, permit, tenancy, booking, validation or site photograph available.

Copy the reference exactly. Save screenshots or confirmation emails showing what was submitted and when it entered Private Parking's system.

  • The complete Private Parking Charge Notice
  • Vehicle registration
  • The receipt, payment, permit, tenancy, booking, validation or site photograph
  • Private Parking acknowledgements and decisions

Appeal contact and payment contact are different

An appeal asks Private Parking to cancel the charge and should include the reasons and evidence relied upon. A payment settles the charge and normally closes the appeal route.

Choose the action deliberately. Do not enter card details when the intention is to challenge the notice, and do not assume a general enquiry records a formal appeal.

Keep the Private Parking reply

Retain the appeal acknowledgement, decision and any POPLA or IAS reference or verification details. The response shows whether the first appeal is still open, accepted or rejected.

If a later Debt Recovery Letter, Letter Before Claim or N1 Claim Form arrives, keep it with the same notice history because each document creates a different response stage.

Contact Parking Mate UK

Contact Parking Mate UK on WhatsApp at +44 7983 381237. Share the document received and its operator reference so the correct appeal, debt, pre-court or court service can be identified.

For £9.99, Parking Mate UK assesses the Private Parking Charge Notice, prepares and submits the Private Parking Appeal Letter and prepares the POPLA or IAS Appeal if a rejection provides that route.

Independent service disclosure

Appeal Your Parking Ticket UK is provided by Civil Disputes UK Limited through Parking Mate UK. It is not operated by or affiliated with the parking operator named on the notice.

Parking Mate UK does not collect payment for Private Parking. The service prepares the correspondence required to challenge the charge and keeps the case record available online or on WhatsApp.